Frequently asked questions

General

What is Rent Rabbit?
Rent Rabbit is an all-in-one rental management software that helps your customers to rent out anything online. It's a user-friendly platform that bridges the gap between your rental business with potential customers.
Our rental management system supports other rental solutions like car, bike, boat , equipment and so on.
You can enquire for demo through the "free demo" page or you can contact our sales team using the live chat, through email - sales@rentrabbit.io or call us on +91 9790153222.
We are always happy to provide both technical and non-technical support to our valuable customers.
Yes, all you need to do is just share your business requirements with us, we can give you a customized rental solution.

Product

Once after the payment, you will get a complete package of web and mobile applications with a user manual and installation guide.
Once after the payment, you will get a complete package of web and mobile applications with a user manual and installation guide.
No, it is not possible. Rent Rabbit is a standalone platform, you cannot collaborate with your existing system.
You will be owning the entire data. We don't have any control or access over your data. Check our privacy policy.
Currently, Rent Rabbit supports English. If you have requirements for additional language integration, our team will help you with some customization charges.
Yes, our in-house team will help you upload the mobile application on Google Play and Apple stores and get approved.
Rent Rabbit supports authorize.net, PayPal and stripe by default. If you have a request for other payment gateway support, we can do it for you by charging additionally.

Billing

We have 3 payment modes; Google Pay, Western Union, and Wire Transfer. You can make use of any one of these payment options or contact us if you wish to pay us in another way.
Yes, we can send you an invoice and you can pack back by cheque. Talk to our sales team to know more about cheque payments.
No, we are not charging installation cost as extra. Our pricing includes everything.
We are not entertaining any refund options. We are requesting you to read our refund policy before making a purchase decision.
No, we are very transparent. Check our pricing plans to know about our pricing.

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